Privacy Policy

Last Updated: November 5, 2024

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using the services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
Words with capitalized initials have specific meanings defined below.

Definitions

• Affiliate means an entity that controls, is controlled by, or is under common control with a party.
• Business refers to AWA Health as the legal entity that collects consumers' personal information, especially relevant for California residents under CCPA (California Consumer Privacy Act).
• Company (referred to as "AWA Health," "We," "Us," or "Our") refers to AWA Health, Vancouver, British Columbia, Canada.
• Consumer under the CCPA refers to a California resident as defined by law.
• Cookies are small files stored on your device, containing details of your browsing history, among other uses.
• Data Controller under GDPR (General Data Protection Regulation) refers to AWA Health, which determines the purposes and means of processing personal data.
• Device means any device that can access the service, such as a computer, cellphone, or tablet.
• Personal Data under GDPR means any information that can identify you directly or indirectly.
• Service refers to the AWA Health website (https://awahealth.com).
• Service Provider means any person or company that processes data on behalf of AWA Health.
• Usage Data refers to data collected automatically, including, for example, the duration of a page visit.
• You means the individual using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
We may ask you to provide personal information that can be used to contact or identify you, including:

• Email address
• First name and last name
• Phone number
• Address, State, Province, Zip/Postal code, City, Country
• IP Address

Usage Data
Usage Data is collected automatically when using our service and may include:

• Your Device's IP address, browser type, browser version, pages of our service that you visit, date and time of your visit, time spent on those pages, and other diagnostic data.

Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track activity on our service. Cookies may include:

• Necessary/Essential Cookies: To provide the service.
• Functionality Cookies: To remember your preferences and choices.
• Performance Cookies: To analyze website usage and improve functionality.

Use of Your Personal Data

We may use your personal data for the following purposes:

• To provide and maintain our service, including monitoring its usage.
• To manage your account and provide access to registered functionalities.
• To fulfill contract obligations and respond to requests.
• To communicate with you about updates, offers, and promotional material.
• To process payments for any purchases made on our website.

Sharing and Disclosure of Your Personal Data

AWA Health may share your personal information under specific conditions:

• With Service Providers: To provide, support, and analyze the use of our service.
• For Business Transactions: In case of a merger, acquisition, or asset sale.
• For Legal Requirements: To comply with legal obligations, protect our rights, and prevent misuse of our services.

Retention and Transfer of Your Personal Data

AWA Health retains your personal data only for as long as necessary and may transfer your data across international borders when required. We take reasonable steps to ensure data security during these transfers.

GDPR and CCPA Privacy Rights

Your GDPR Rights
If you are within the EU, you have the right to access, update, delete, or object to the processing of your data. Please contact us to exercise these rights.

Your CCPA Rights
California residents have the right to request and access specific details about the collection, use, and sharing of their data over the past 12 months. You can also request data deletion or opt-out of data sales (if applicable). To exercise your CCPA rights, please contact us.

Security of Your Personal Data

AWA Health takes commercially acceptable measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with the updated date at the top. Please review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, contact us at:

By email: [email protected]